(Work from Home) Client Services Representative Job at Newport Associates, Boston, MA

MTEwVlh6YVByeW90Qzl5Q3ozNTB2dUVMc2c9PQ==
  • Newport Associates
  • Boston, MA

Job Description

Full Job Description

We are focused on providing superior customer service while executing memorable trips for travelers. This is an opportunity to work from home booking air, car, hotel, cruises, sporting events and concerts for a company that has been in business over 70 years serving clients all around- the -world. No experience necessary. We will train you. 

Core Responsibilities:  

  • Serve as primary customer contact providing premium concierge level service to travelers from start to finish
  • Respond to telephone, email inquiries and online travel submissions in a timely fashion
  • Research and book Domestic and International travel packages including air, hotel, tours and ground transportation
  • Work directly with top suppliers like Expedia, Universal Studios, Princess Cruises, Avis, Delta etc....
  • Become familiar with multiple web-based booking engines and travel resources
  • Pricing & cost calculations for changes or added trip fees
  • Provide e-tickets and take credit card payments over the phone.

Qualifications:  

  • No experience necessary, we will train
  • Exceptional customer service abilities
  • Superior written and verbal communication skills
  • Strong organization with ability to prioritize and multi -ask
  • Job Type: Full-time or part time

Benefits:

  • Flexible Schedule
  • Agent Certification
  • Employee Discounts

Requirements

Must be at least 18 years of age and reside in the U.S, Mexico or Austrailia. 

Laptop and or smart phone and Wifi is required.

Benefits

Ongoing Training

Flexible Schedule

Certifications included

Work Remote

Job Tags

Full time, Remote job, Flexible hours,

Similar Jobs

Syncreon Consulting

Veeva Systems Analyst / Developer - Salesforce, Veeva CRM & Align development. Job at Syncreon Consulting

 ..., Crossfunctional teams, Vendors and Integration partners. Process knowledge and application understanding of Veeva Align, Veeva CRM, Salesforce is a must with knowledge on Veeva Vault, Network and Nitro considered as added skillsets. Candidate should be proficient... 

SGS Consulting

BUSINESS ANALYST Job at SGS Consulting

 ...Job Responsibilities: Data Entry: The role involves significant data entry tasks, handling utility outreach, and prioritizing incoming...  ...meetings. Candidate Background: The role is open to entry-level candidates with one to three years of work experience and a bachelor...