Job Title: Patient Services Representative
Location: Ithaca, NY 14850
Duration: 13 Weeks
Pay Rate: $20 - $24/hour
Type: Contract
Schedule: Monday to Friday, 5x8s | No weekends | No on-call
Job Summary:
We are seeking a compassionate, detail-oriented, and reliable Patient Services Representative to support front desk and administrative operations in a busy clinical setting. The ideal candidate will have strong clinic experience and be proficient with Epic systems, including Epic testing workflows.
Key Responsibilities:
Greet and check in patients in a professional and courteous manner
Manage scheduling, patient registration, and insurance verification
Ensure accurate data entry and maintenance of patient records in Epic
Respond to patient inquiries and assist with appointment coordination
Support general administrative duties and maintain front desk organization
Requirements:
Minimum 2 years of experience in a clinical or front desk healthcare setting
Proficient in Epic electronic health record system (including Epic testing workflows)
Excellent communication and organizational skills
Ability to multitask in a fast-paced environment
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