Job Description

Glen Oaks Country Club is recruiting for a Food & Beverage Manager to join our team!

Our private membership club consists of a busy restaurant, poolside service, many member events, and a thriving banquet business. This position has excellent growth potential within our company network of 29 clubs and growing nationwide.

We are looking for someone who wants to grow their career. A relocation for continued growth is an option for our other properties across the country for the right candidate.

The F&B Manager will primarily be responsible for managing the Club’s dining, event business, and pool outlet. This includes supervising staff to ensure proper execution of events, ensuring members' and guests’ satisfaction, and ensuring presentation and service standards are consistently met or exceeded. This is a hands-on position that will be actively engaged with daily operations while assisting the rest of the management team with charting the operation forward. This position also has excellent growth potential within our company for the right candidate. Experience required includes 2-5 years of relevant experience with the preferred experience of 2 years as a manager/supervisor in a high-volume upscale food & beverage operation. Experience with both restaurants and banquets is preferred but we will train the right candidate. BA/BS in a related field is preferred but not required.

 
The Purpose of the Job:
The F&B Manager oversees all aspects of dining outlets and catering outlets, including set-up, food & drink service, and cleanup, while focusing on quality presentation and customer service. F&B Managers are also responsible for all aspects of supervision of staff including training, coaching, disciplining, and reviewing staff.

Primary Responsibilities:

• Greet all members, guests, and employees in a warm, friendly, service-oriented manner.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• Assist Management with the hiring of qualified staff.
• Be knowledgeable of and comply, at all times with the Club’s standards, policies, and regulations to encourage safe and efficient operations.
• Maintain regular attendance in compliance with Club standards, as required by scheduling which will vary according to the needs of the Club.
• Attend weekly meetings, and partner with the Management Team to communicate pertinent information and coordinate staffing requirements for events.
• Manage and supervise member events/banquets based on client specifications and documented in the Banquet Event Order (BEO).
• Supervise the set-up of rooms to include placement of linens, silver, china, and glassware according to event order specifications, catering function sheets, and Club standards.
• Visually inspect function rooms and equipment prior to functions to ensure proper cleanliness, inventory, and orderly area.
• Hold pre-shift lineup with staff to ensure smooth, efficient service. Distribute information to staff assigned to work and ensure proper execution according to the event order and Club standards.
• Interpret function diagrams as distributed by the Catering Department and ensure staff arrives for work in the designated uniform and are groomed according to Club standards.
• Verbally communicate, in a calm and positive manner, during the function with the kitchen, service staff, as well as client/host to ensure timely execution of events as needed.
• Train and supervise the staff and monitor performance during events.
• Supervise clean-up of daily operations, proper breakdown, and storage of equipment.
• Assist servers with the execution as needed to ensure success.
• Ensuring responsible alcohol service is being provided to members and guests through direct supervision of banquet staff in compliance with both Club policies, State law, and Federal law.
• Process billing information using a POS system with accuracy and attention to detail.
• Consistently follow all food and safety-related requirements in adherence to all applicable federal, state, and local safety and health regulations and Club standards.
• Manage daily operations of the restaurant, snack bar, banquet facilities, and pool service.
• Perform other duties as assigned by the manager.

Come join our team! Please include a resume and cover letter to apply.

About Glen Oaks Country Club:

Glen Oaks Country Club, developed in 1991, is an award-winning gated community and country club in West Des Moines, Iowa. Glen Oaks was previously named the #1 golf course in the State of Iowa by Golf Digest. The clubhouse, golf course and residential community is situated on 532 acres of land. The community is shared by an intimate group of friends and families who truly appreciate a lifestyle marked by quality, tradition and unrivaled amenities. The club features a resort-style aquatics park, patio bar & ice cream shoppe, custom culinary offerings with an on-site Executive Chef, a fitness room with on-site personal trainer and a stunning 18-hole Tom Fazio designed golf course that complements the exceptional beauty that is Glen Oaks Country Club.

Job Tags

Full time, Local area, Relocation, Shift work,

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