Job Description
Aramark Healthcare+ is seeking candidates for a Coffee Shop Manager position to oversee specialty coffee dining and assist with other retail operations at Chestnut Hill Hospital, located in Philadelphia, PA. This is a management position, responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared food from a menu.
Job Responsibilities
- Leverages Aramark's coaching model to engage and develop team members to their fullest potential
- Ensures individual and team performance meets objectives and client expectations
- Ensures safety and sanitation standards in all operations
- Maintains effective client and customer rapport for mutually beneficial business relationships
- Identifies client needs and communicates operational progress
- Ensures the completion and maintenance of profit and loss statements
- Deliver client and company financial targets
- Adopts all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
- Creates value through efficient operations, appropriate cost controls, and profit management
- Complies with the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
- Ensures entire team is trained and able to execute
- Supervises team regarding production, quality and control
- Maintains a safe and healthy environment for clients, customers and employees
- Primarily responsible for food service at an assigned retail food location
- Assists manger in establishing and maintaining systems and procedures for the ordering, receiving, storing, preparing and serving of food & related products, as well as menu planning & development
- Ensures that requirements for appropriate sanitation and safety levels in respective areas are met
- Directly supervises two or more employees with responsibility for hiring, discipline, performance reviews and initiating pay increases
- Assists in location forecast and accounting
- Conducts period inventory; performs other functions such as maintaining records to comply with Aramark, government and accrediting agency standards
- Coordinates activities with other internal departments
- Interfaces with vendors and key service users within client organization
- Develops and implements retail services plans to improve service, quality and profitability of service areas
- Maintain effective working relationships with other departments to provide a unified retail experience for customers
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
• Bachelor's degree or equivalent experience
• 1+ years of Retail Food Service Management experience required; preferably within a specialty coffee location/Starbucks location
• Experience with marketing, merchandising and cash handling required
• Strong customer service and computer skills required
• Must be able to work a flexible school including evenings and weekends as needed
Education
Job Tags
Flexible hours, Afternoon shift,